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Privacy disclaimer

Discover our privacy disclaimer

In compliance with the obligations deriving from national and EU legislation on the protection of personal data, this site respects and protects the privacy of visitors and users.
This privacy policy also applies to information collected through channels other than the website, provided they are related to the activity carried out by the site. For further information, refer to the specific clauses in the contracts.
1. Consent
With the use or consultation of this site visitors and users explicitly approve this privacy policy and consent to the processing of their personal data in relation to the methods and purposes described below, including any disclosure to third parties if necessary for the provision of a service.
The provision of data and therefore the consent to the collection and processing of data is optional, the User can deny consent, and may revoke at any time a consent already provided. However, denying consent may make it impossible to provide certain services and the browsing experience on the site would be compromised.
2. Purpose of the processing
The processing of personal data means: registration, storage, organization, consultation, selection, extraction, comparison, processing, use, modification, interconnection, blocking, communication, cancellation and destruction or the combination of two or more of these operations.
The processing of data collected by the site, in addition to the purposes related, instrumental and necessary for the provision of the service, is aimed at the following purposes:
2.1 - Statistics / Site Performance
Collection of data and information in an exclusively aggregated and anonymous way in order to verify the correct functioning of the site and therefore improve the online store and the platform, to allow third parties to perform technical, logistical and other activities on our behalf.
None of this information is related to the physical person-user of the site, and they do not allow identification in any way.
2.2 - Security
Collection of data and information in order to protect site security (spam filters, firewalls, virus detection) and users. Collection of data to prevent or expose fraud or abuse to the detriment of the website.
The data are recorded automatically and may also include personal data (IP address) that could be used, in accordance with applicable laws, in order to block attempts to damage the site itself or to harm other users, or otherwise harmful activities or constituting crime. These data are never used for the identification or profiling of the User and are periodically deleted.
2.3 - Shopping / Marketing
Collect data and information to perform site services and execute contracts with partners and users; communicate data to Partners for the correct management of orders, reservations, vouchers and payments, as well as for service verification procedures and troubleshooting.
Such data include personal data such as name and surname, credit card number, address, social security number, telephone number and are processed for the sole purpose of executing the services purchased by the Users and promoting the services of the Partners. Data is not used for profiling purposes and is deleted when no longer needed.
2.4 - Accessory activities
Communicate data to third parties who perform functions necessary or instrumental to the operation of the service and management of relationships with users and partners, in particular for billing and transfer of payments (banks, PayPal).
This site uses suppliers to perform certain activities, such as sending traditional mail, analyzing data, providing marketing assistance, making payments with credit cards and providing services to customers.
Providers only have access to the personal data that are necessary to perform their duties, and undertake not to use the data for other purposes, and are required to process personal data in accordance with applicable regulations.
3. Data collected
This site collects user data in two ways.
3.1 - Data collected in an automated manner
While browsing users, the following information can be collected that is stored in the site log files:
- internet protocol (IP) address;
- type of browser;
- parameters of the device used to connect to the site;
- name of the Internet service provider (ISP);
- date and time of visit;
- web page of origin of the visitor (referral) and exit;
- possibly the number of clicks.
These data are used to analyze user trends and collect data in aggregate form, to administer and guarantee the security of the site, and are in no way attributable to the identity of the User.
3.2 - Data provided voluntarily
The site can collect other data in case of voluntary use of services by users, such as commenting services, communication (chat, contact forms and email), purchase (cart):
- name and surname;
- date of birth;
- email address;
- elephone number;
- address of physical residence;
- VAT number and / or tax code number;
- account number and / or credit or prepaid card;
- company and headquarters;
- image (avatar);
- social profiles;
- geographical location.
These data are provided voluntarily by the User at the time of requesting the service, or adding the comment, and will be used exclusively for the provision of the service requested and processed only for the time necessary to provide the service.
The fiscal data are necessary in order to take advantage of the services provided for payment, and for billing purposes.
Users exempt this site from any liability for any violation of laws. It is up to the User to verify that they have permission to enter personal data of third parties or contents protected by national and international regulations.
The data collected by the site are not provided to third parties, unless it is a legitimate request by the judicial authority and only in the cases provided by law. The data, however, may be provided to third parties if this is necessary for the provision of a specific service requested by the User, or for the performance of security checks or optimization of the site.
The data collected by the site are stored at the headquarters of the Data Controller for the times prescribed by law and processed by employees and / or third parties appointed by the latter, who carry out the above activities under his direct supervision and responsibility.
4. Cookies
As is customary on all websites, this site also uses cookies (text files that allow you to store information) or similar technologies (web beacons, clear GIF), to verify the proper functioning of the site and to improve the functionality customizing the content of the pages based on the type of browser used, to simplify navigation by automating the procedures (eg Login, site language) and for the analysis of the use of the site by visitors.
This site uses the following cookie categories:
- session cookies, essential to distinguish between users connected, and useful to prevent a feature requested can be provided to the wrong user, as well as for security purposes to prevent cyber attacks on the site. Session cookies do not contain personal data and last only for the current session, that is until the browser is closed or until the service is delivered. For them there is no need for consent;
- functionality cookies, strictly necessary for the use of the site, in particular linked to an express request for functionality by the user (such as Login). For them there is no need for consent;
- analytics cookies, used to verify the correct functioning of the site and the behavior of users for the sole purpose of optimizing the site.
- profiling and remarketing cookies, set and used exclusively by organizations other than the owner of this site to collect information on the behavior and interests of users in order to provide personalized advertising.
By using the site, the visitor expressly consents to the use of cookies and similar technologies.
4.1 - Disabling cookies
Cookies are linked to the browser used and CAN BE DISABLED DIRECTLY FROM THE BROWSER, thus refusing / withdrawing consent to the use of cookies. Disabling cookies may prevent the correct use of some features of the site itself, in particular will not be viewable social plugins and Google maps and can not process payments.
The instructions for disabling cookies, and for the possible elimination of cookies already present on the user's device, can be found on the following web pages:
Mozilla Firefox
Windows Internet Explorer
Google Chrome
Apple Safari
You can find more information about cookies and how to manage them by visiting
4.2 - Third-party cookies
This site also acts as an intermediary for third-party cookies (such as buttons for social networks), used to provide additional services and features to visitors and to improve the use of the site. This privacy policy does not apply to services provided by third parties, and this site has no control over their cookies, entirely managed by third parties. Information on the use of these cookies and their purposes, as well as on how to disable them, are provided directly by the third parties on the pages indicated below.
Generally the tracking of users does not involve identification of the same, unless the user is already registered for the service and is not already logged in, in which case it means that the user has already expressed his consent directly to the third party.
In particular, this site uses services of the following third parties.
4.2.1 - Google Inc.
- Google Analytics: web analysis tool used in order to allow us to examine the use of the site by users, to compile reports on site activities and user behavior, to check how often users visit the site, how the site is traced and which pages are visited most frequently. The information is combined with information collected from other sites in order to create a comparative picture of the use of the site compared to other sites of the same category.
Data collected: browser identification, date and time of interaction with the site, and page of origin, IP.
Place of data processing: USA.
The data collected do not allow personal identification of users, and are not intersected with other information relating to the same person. They are treated in an aggregate and anonymised form (truncated to the last octet). Under a specific agreement, Google Inc. is prohibited from crossing this data with those obtained from other services.
- Google Maps: Google service that offers road maps and localization for urban businesses. Set cookies on map pages.
Data collected: number and behavior of the users of the maps, information on the page displayed, preferences on the display (zoom level, etc ...).
Place of data processing: USA.
Disabling Google Inc. cookies
Data transmitted to Google are stored on Google's servers in the United States. For more information on the use of data and their processing by Google, it is recommended to read the Google policy at the following Internet address:
Further information on Google Analytics cookies can be found at the following page:
The user can selectively disable the action of Google Analytics by installing the appropriate component provided by Google on his browser (opt out). To disable the collection of data by Google Analytics, please refer to the link below:
4.2.2 - Social Plugin
This site also incorporates plugins and / or buttons for social networks, in order to allow easy sharing of content on your favorite social networks. These plugins do not set a cookie, but if it is already present on the visitor's computer they are able to read it and use it according to its settings. The collection and use of information by such third parties are governed by the respective privacy policies to which reference is made.
- Facebook (cookie information link
- Twitter (information link cookie -part-of-twitter)
- Google+ (cookie information link
- Pinterest
- Instagram
- Linkedin
4.2.3 - PayPal Inc.
- PayPal uses cookies to allow the correct execution of payments. Set cookies when accessing the PayPal payment form in order to: process transactions and provide the PayPal Services; verify the identity of the user, including during account creation and password reset procedures; resolve disputes, collect fees and solve problems; manage risks or identify, prevent and / or remedy fraud or other potentially illegal or prohibited activities; identify, prevent or remedy violations of the rules or related agreements with users; provide the customer with customer support services; improve the PayPal Services by customizing the user experience; measure the performance of the PayPal Services and improve related content and layout; manage and protect their IT infrastructures; send targeted marketing and advertising communications, provide service updates and promotional offers based on the communication preferences defined in the PayPal account and the user's activities during the use of the PayPal Services; perform solvency checks, compare data to establish accuracy, and check with third parties.
Data collected: user behavior, start and destination pages on the site, exit pages, IP address, browser data, device data, location data, operating system, provider, date and time, name and surname, card number credit and / or current account; email address.
Place of data processing: USA.
For more information on the use and the purposes of cookies by PayPal it is recommended to view the information at the following web address:
The user can selectively disable the PayPal action on the appropriate web page. Please note that disabling cookies may make it impossible to process payments.
5. Transfer of data to non-EU countries
This site may share some of the data collected with services located outside the European Union area. The transfer is authorized on the basis of specific decisions of the European Union and the Guarantor for the protection of personal data of data-to-third countries, for which no further consent is required.
6. Security measures
This site processes the data of users in a lawful and correct manner, adopting the appropriate security measures to prevent unauthorized access, disclosure, modification or unauthorized destruction of data. Processing is carried out using IT and / or telematic tools, with organizational methods and with logic strictly related to the purposes indicated. In addition to the owner, in some cases, may have access to the data categories of employees involved in the organization of the site (administrative, commercial, marketing, legal, system administrators) or external subjects (as suppliers of third-party technical services, postal couriers, hosting providers, IT companies, communication agencies).
7. User rights
Pursuant to art. 7 of Legislative Decree 30 June 2003, n. 196, the User has the right to object, in whole or in part, for legitimate reasons, to the processing and may, in accordance with the procedures and within the limits established by current legislation, request confirmation of the existence of personal data concerning them, know their origin, receive intelligible communication, have information about the logic, methods and purposes of the processing, request the updating, rectification, integration, cancellation, transformation into anonymous form, blocking of data processed in violation of the law, including those no longer necessary for the pursuit of the purposes for which they were collected, as well as, more generally, exercise all the rights that are recognized by the current provisions of the law.
Requests should be addressed to the Data Controller.
8. Holder, responsible and in charge of processing
Owner and controller of the treatment in accordance with applicable laws is:
Biotravel S.r.l., located in Via Circonvallazione 64 - 86035 Larino (CB), can be contacted at the email biotravel_srl (at) pec (dot) it, or at the specified address.
Persons in charge of processing are:
Vitiello Gabriele Firmiano, contacted at the email gabrielefvitiello (at) gmail (dot) com.
9. Updates
This privacy policy is updated on 30.11.2017
10. EU Regulation and Directive for the settlement of disputes
In the event of a dispute, users are not obliged to resort to an attorney but can apply to a dispute resolution body (ADR) possibly also through the ADR online site of the European Commission reachable at the following link http: //ec.europa. eu / consumers / odr /